Customer Intelligence + Google Visibility

Customer Intelligence for local businesses.

Nira monitors your reviews, shows where you rank on Google Maps, and replies in your voice, so you can win more customers locally.

50% off your first month for early access members. No credit card needed.

Cancel anytime · No contracts

+23%

response rate lift in the first 7 days

50+

reviews replied to in the first week

30 days

to start improving rating momentum

Built for restaurants, hotels, salons, med spas, and retail brands

Fix broken reviews, visibility gaps, and missed replies all in one dashboard

See where competitors beat you before customers choose them

+ Outrank local competitors

+ Spot competitor moves

+ Hear every customer

app.niralabs.ai/google-visibility

Google Visibility

East Village · 3 mi radius · 21 competitors nearby

Growth Plan

Keywords

Areas

tracked nearby

Top 3

wins this week

1-3 4-10 11-20 You

Nira insight

Top competitors have 581 more reviews

LIVE

rank for "ramen near me"

2 spots this week

Missed customers

47/wk

"ramen near me" went to top 2 competitors

Visibility opportunity

"Top competitors average 581 more Google reviews."

Nira · Google Visibility

+ Win more reviews

+ Catch issues early

+ Reply in your voice

The fastest-growing businesses don't just read reviews. They read the patterns inside them.

Every review is a data point. Every data point is a signal. Nira connects the dots so you see the picture your competitors miss. Sentiment trends. Emerging themes. The one operational change that moves the needle.

This is your unfair advantage.

Get live instantly

No setup. No friction.

Connect your platforms and start seeing insights in minutes.

Know what's broken

Daily insights that matter

See what customers complain about and what's costing you business.

See where you lose customers

Google Visibility

You rank differently across your city. See where competitors beat you. Before customers choose them.

Respond faster

Replies written in your voice

Approve and send. Stay in control.

Never miss a moment

Real time alerts that matter

Know instantly when something needs your attention.

Pricing

Simple pricing. Real outcomes.

Pick a tier. Cancel anytime. No hidden platform fees, no setup costs, no surprise invoices.

Essentials

$49/mo

For single location businesses getting started with AI review management.

Track 1 location
Fresh review updates every 48 hours
Historical reviews imported during setup
Up to 200 new reviews per month
Google and Yelp
AI powered performance overview
Email alerts for new reviews
AI auto response available as an add on ($0.75 per reply, optional)

Growth

$99/mo

2 locations included. Just $49.50 per location.For growing multi location brands that want full AI response tools and deeper intelligence.

Everything in Essentials, plus:
Google VisibilitySee where competitors beat you before customers choose them. Track where you rank across your city and know exactly what it takes to move into the Top 3.
2 locations included
Reviews refreshed every 24 hours
Up to 300 new reviews per location each month
Google, Yelp, and TripAdvisor (restaurants and hotels)
AI auto response add on ($0.75 per reply, optional)
Priority processing queue
Compare performance across locations

Scale

Starting at $299/mo

Custom pricing available after a call.For multi location brands and portfolios with custom requirements.

Everything in Growth, plus:
3+ locations
Portfolio level reporting
Team seats with role based access
Custom refresh cadence
Higher review volume caps
Priority support
API access and custom exports
White glove onboarding
Volume pricing on AI auto response add on

AI Auto Response Add on · Optional

Pay only for what Nira actually sends.

Manual approvals are always free. When you flip on auto response, Nira replies to reviews automatically and you're charged $0.75 per reply Nira sends. Turn it on or off anytime from your dashboard. No minimums, no commitments, no surprise invoices.

Toggle on or off anytime Only charged for auto sent replies Manual drafts and approvals always free

Cancel anytime · No contracts · No public free trial · Secure monthly billing

FAQ

Questions, answered.

Both, and you pick. By default Nira drafts every reply and you approve with a tap. For 4 and 5 star reviews you can turn on auto response so positive replies send without you lifting a finger. Negative reviews always hold for your eyes.

Every reply Nira sends on auto approve. It's completely optional. If you leave auto response off, you only pay your monthly subscription and approve every reply yourself for free. If you turn it on, Nira replies to new reviews automatically in your brand voice and you're billed $0.75 per reply Nira sends. You can toggle the feature on or off from Settings anytime. You never pay for drafts you don't send, and you never pay for replies you wrote yourself.

After cancellation, account data is retained for up to 30 days for reactivation, billing reconciliation, fraud prevention, or legal obligations. After that, data is deleted from active systems or anonymized unless we are required to retain it longer. You can request earlier deletion any time by emailing privacy@niralabs.ai. Full retention details are in our privacy policy.

Google Business Profile and Yelp on every plan. TripAdvisor on Growth and up (restaurants and hotels). We are reviewing additional platforms for future releases. Custom platform connections available on Scale.

Google Visibility tracks where you rank on Google Maps for the keywords customers search to find businesses like yours. Nira shows your rank, who beats you, where they win across your city, and exactly what it takes to move into the Top 3. You see your competitive position week over week, color-coded by tier (top 3 green, mid-pack yellow, lower orange, weak red), so you immediately know where you stand. Available on Growth and Scale.

Nira queries Google Maps every week from your business's actual pin coordinates, simulating exactly what a customer in your area sees when they search your keywords. Results reflect real local search rankings within a 3 to 6 mile radius depending on tier. Rankings shift naturally over time based on Google's algorithm, your competitors' activity, and your own review velocity. Nira tracks the trend so you see what's working.

Yes. Up to 3 keywords on Growth, unlimited on Scale. When you connect, Nira auto-generates starter keywords based on your business category (a ramen restaurant gets "ramen near me," a plumber gets "emergency plumber," and so on). From your dashboard you can edit, delete, or add your own. Each keyword tracks weekly across the neighborhoods Nira monitors for you.

Yes. Google Visibility works for any local business that customers find on Google Maps. Hotels, salons, med spas, dental offices, plumbers, auto repair, fitness studios, retail brands, and more. Nira's keyword generator adapts to your category automatically. If you operate a category we have not seen yet, you can add custom keywords from your dashboard.

You answer a 6-question voice quiz during setup, and Nira reads your last 20 published replies if you have them. After that, every approval teaches Nira your preferences. Most owners tell us replies feel "right" by week two.

We use industry standard security measures designed to protect customer data, including encryption in transit and access controls. Our security program is continuously reviewed and improved. We never sell your data and we never use it to train public AI models. For the full picture see our security overview.

Five minutes to connect your Google account. Within an hour Nira has ingested your full review history and drafted replies to anything unanswered. Most owners send their first batch of approved replies on day one.

No partial refunds. If you cancel during a paid month, you keep access until the next billing date and you are not charged for the following month. There is no contract, no minimum term, and no cancellation fee. If you reactivate within 30 days, your account picks up where you left off. After 30 days your data is deleted or anonymized per our retention policy.

Yes. Essentials covers one location. Growth covers up to two. Scale starts at three locations and goes up from there with custom refresh cadences, portfolio level reporting that compares performance across all your locations, team seats with role based access, and white glove onboarding. If you run a chain or a multi location operation, please email us at nira@niralabs.ai and we will respond with options.

Never your password. Nira uses OAuth, the same secure sign in flow Google built for third party apps. You authorize Nira to read your reviews and post your approved replies, and you can revoke access at any time from your Google account settings. We never see your password and we never store it.

Nira flags reviews that need human judgment and waits for you. Anything legal sounding ("we're suing"), anything ambiguous, anything mentioning a specific staff member by name with a complaint, anything where the right answer is not obvious. You see them in your review queue and write the reply yourself. Nira's job is to handle the volume so you can spend your time on the reviews that actually need you.

Customer Intelligence for local businesses.

See what Nira sees.

Four steps. One loop.

Watch every platform

Explain why customers feel what they feel

See where you rank on Google

Reply in your voice

The fastest-growing businesses don't just read reviews. They read the patterns inside them.

Simple pricing. Real outcomes.

Questions, answered.

Know why customers choose you. Or don't.